Experience, Exclusivity, and Upgrades
UNMATCHED AND REDEFINED LUXURY
Star Class™ at Planet Hollywood Resorts offers a lavish and unforgettable experience, combining the glamour of Hollywood with exceptional amenities. From luxurious accommodations to personalized service, guests can indulge in a world of opulence and enjoy exclusive privileges fit for a star.
STAR CLASS™ SERVICES
Butler Services
through your own Personal Agent
Our dedicated team of personal agents will ensure that every aspect of your stay is taken care of, allowing you to truly relax and enjoy your vacation.
Preferred Room Location
Enjoy the peace of mind that comes with knowing your room is perfectly situated to suit your preferences.
Private Designated Areas
Relax and unwind like a star in your private beach area and pools reserved exclusively for Star Class™ guests.
Finest Spirits, Elevated Cuisine
Enjoy exclusive access to a world of top-tier premium drinks at our designated bars.
Green Room Lounge
Enjoy exclusive access to a captivating and vibrant space that exudes glamour and style.
Tailor-Made Services
A world of personalized attention and exceptional experiences.
butler services
What your personal agent can do for you
Instant Messaging and private chat through your mobile device.
butler services
What your personal agent can do for you
Effortless packing and unpacking of luggage for your convenience.
butler services
What your personal agent can do for you
Exceptional concierge service for personalized guest assistance.
butler services
What your personal agent can do for you
Delivery of ice to keep your beverages perfectly chilled.
butler services
What your personal agent can do for you
Tailored hotel information at your fingertips for a seamless stay.
butler services
What your personal agent can do for you
Impeccable ironing service, dedicated to keeping you looking sharp with professional care for one set of clothing per stay.
butler services
What your personal agent can do for you
Hassle-free dining with personalized assistance for restaurant reservations.
butler services
What your personal agent can do for you
Professional polishing and shoe cleaning to maintain your polished appearance.
butler services
What your personal agent can do for you
Prepared Jacuzzi experience, exclusively available in upgraded room categories.
butler services
What your personal agent can do for you
Convenient laundry pick-up service, with a service charge applying for your utmost convenience.
What your personal agent can do for you
Elevated service with personal escort to the restaurant, reserved for upgraded room categories.
butler services
What your personal agent can do for you
Expert assistance in organizing special occasions such as birthdays, anniversaries, etc.
STAR CLASS™ INCLUSIONS
- Preferential room locations with the best views.
- Butler services through your own Personal Agent for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Green Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests.
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The PH Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The PH Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
- Butler-managed priority dining
*Availability dependent on the hotel
AWARDS AND RECOGNITIONS
Our personal agents are in constant training under the best international service standards to provide friends and families who visit our properties an exceptional blockbuster experience.
We are dedicated to undertaking every effort to accommodate your request for a Star Class™ upgrade. Please note, that not all of our resorts and destinations are the same and certain restrictions may apply.