Experience, Exclusivity, and Upgrades
UNMATCHED AND REDEFINED LUXURY
Star Class™ at Planet Hollywood Resorts offers a lavish and unforgettable experience, combining the glamour of Hollywood with exceptional amenities. From luxurious accommodations to personalized service, guests can indulge in a world of opulence and enjoy exclusive privileges fit for a star.
STAR CLASS™ SERVICES
Butler Services
through your own Personal Agent
Our dedicated team of personal agents will ensure that every aspect of your stay is taken care of, allowing you to truly relax and enjoy your vacation.
Preferred Room Location
Enjoy the peace of mind that comes with knowing your room is perfectly situated to suit your preferences.
Private Designated Areas
Relax and unwind like a star in your private beach area and pools reserved exclusively for Star Class™ guests.
Finest Spirits, Elevated Cuisine
Enjoy exclusive access to a world of top-tier premium drinks at our designated bars.
Green Room Lounge
Enjoy exclusive access to a captivating and vibrant space that exudes glamour and style.
Tailor-Made Services
A world of personalized attention and exceptional experiences.
butler services
What your personal agent can do for you
Instant Messaging and private chat through your mobile device.
butler services
What your personal agent can do for you
Effortless packing and unpacking of luggage for your convenience.
butler services
What your personal agent can do for you
Exceptional concierge service for personalized guest assistance.
butler services
What your personal agent can do for you
Delivery of ice to keep your beverages perfectly chilled.
butler services
What your personal agent can do for you
Tailored hotel information at your fingertips for a seamless stay.
butler services
What your personal agent can do for you
Impeccable ironing service, dedicated to keeping you looking sharp with professional care for one set of clothing per stay.
butler services
What your personal agent can do for you
Hassle-free dining with personalized assistance for restaurant reservations.
butler services
What your personal agent can do for you
Professional polishing and shoe cleaning to maintain your polished appearance.
butler services
What your personal agent can do for you
Prepared Jacuzzi experience, exclusively available in upgraded room categories.
butler services
What your personal agent can do for you
Convenient laundry pick-up service, with a service charge applying for your utmost convenience.
butler services
What your personal agent can do for you
Elevated service with personal escort to the restaurant, reserved for upgraded room categories.
butler services
What your personal agent can do for you
Expert assistance in organizing special occasions such as birthdays, anniversaries, etc.
UPGRADE TO THE STAR CLASS™ TREATMENT
- Personal Agent to handle all arrangements and reservations
- Preferred bar labels and in-room snacks (applies to Producer's Suite and for more than 7 nights in the Junior Suite)
- Preferred room locations
- Private pool for STAR Class™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants (subject to availability)
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Exclusive access to the Green Room Lounge
- Personalized check-in and check-out at the lounge
- Selected premium drinks menu available in lounge (some restrictions apply)
- Evening hors d'oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
- Upgraded robes and slippers in room
- Preferential pricing on spa treatments and services (some restrictions apply)
- One hour hydrotherapy access per stay
- Selection of in-suite liquors (one bottle per week) (Applies only to Director's and Producer's Suites)
- Upgraded minibar restocked daily (according to consumption)
- Upgraded room service menu
- Pillow menu
- Exclusive à la carte breakfast at Blue Star
- Butler-managed priority dining
Availability dependent on the hotel
AWARDS AND RECOGNITIONS
Our personal agents are in constant training under the best international service standards to provide friends and families who visit our properties an exceptional blockbuster experience.
We are dedicated to undertaking every effort to accommodate your request for a Star Class™ upgrade. Please note, that not all of our resorts and destinations are the same and certain restrictions may apply.